Hickory hardwood floor with heavy consumer polish buildup, dark grime trapped in bevels, before deep cleaning and polish removal by 12th And Oak Floor Co.

Clayton, NC and the Triangle

Hardwood Floor Deep Clean & Polish Removal

Consumer polishes like Rejuvenate, Orange Glo, and Mop & Glo leave a film on hardwood floors that traps dirt, dulls the finish, and blocks proper recoating. If your floors look like this, professional deep cleaning and polish removal is what they need. Deep cleaning from $0.75/sq ft. Polish removal from $1.50/sq ft.

5.0 Google Rating49 Verified ReviewsFive-Year WarrantyBona Certified Craftsman24 Years in Business

Surface Maintenance

Deep Cleaning and Polish Removal for Hardwood Floors

Consumer floor polishes and wax products are sold in every hardware store and look harmless on the label. In practice, products like Rejuvenate, Orange Glo, Mop & Glo, and similar polishes deposit a plastic film over your existing finish with every application. After a few years, that buildup makes your floors look dull, hazy, and artificial, and it makes proper screen and recoat service impossible without stripping the contamination first.

Professional deep cleaning removes years of embedded dirt, soap residue, and surface contamination that regular mopping cannot address. Polish removal goes further, using commercial-grade stripping solutions to dissolve and lift the wax and polish film without damaging the underlying finish.

As a member of the National Wood Flooring Association (NWFA) since 2002, we follow proper assessment and prep protocols on every job to make sure the right service is applied to the right floor.

Same-day service.

Most deep cleaning and polish removal jobs are completed in two to four hours. No cure time required. Floors are ready for normal use the same day.

No sanding, no finish disruption.

Deep cleaning and polish removal work on top of the existing finish. Nothing is sanded, abraded, or stripped down to bare wood. Your stain color and finish system stay intact.

Prepares floors for recoating.

Polish and wax contamination blocks adhesion for new finish coats. Professional removal restores a clean surface that can be properly recoated when the time comes.

Restores true finish appearance.

Consumer polish buildup masks the actual finish underneath. Removing it reveals the real color, sheen, and clarity of your original finish system.

Why Your Floors Look Dull

The Consumer Polish Problem

Every time you apply a consumer polish to your hardwood floors, you add another layer of film over the existing finish. The first application may look good. By the third or fourth, the floor starts to look plasticky and artificial. After years of regular application, the buildup becomes thick enough to cloud the finish, trap dirt, and create an uneven sheen that mops cannot fix.

The bigger problem is what this contamination does to your floors long-term. If you ever want a screen and recoat to refresh the finish, the wax or polish layer has to come off first. Water-based finishes like Bona Traffic HD cannot bond to a contaminated surface. Skipping this step causes the new finish to peel, flake, and fail within weeks. We see this regularly in homes where a previous contractor recoated over uncleaned polish-contaminated floors.

Common polish products that cause contamination issues include Rejuvenate, Orange Glo, Mop & Glo, Future Floor Polish, Old English Scratch Cover, Bruce Floor Care products, and most consumer hardwood cleaner-and-shine spray bottles. If you have used any of these, your floors likely need professional polish removal before any recoating service.

Before You Book

Is Your Floor a Good Candidate for Deep Cleaning?

Deep cleaning and polish removal address surface contamination. Here is how to know if that is what your floor needs, or if a more involved service is the right call.

Good Candidates for Deep Cleaning

  • Floors dull from consumer polish or wax buildup

  • Hazy, cloudy, or plastic-looking finish

  • Sticky or tacky feel underfoot

  • Floors that were mopped with the wrong products

  • Finish that looks different in different light

  • Floors being prepped for a screen and recoat

May Need More Than Cleaning

  • Deep scratches that cut through to bare wood

  • Gray or black water stains in the wood

  • Peeling, bubbling, or delaminating finish

  • Pet urine damage that has penetrated the wood

  • Heavy traffic lane wear with exposed bare wood

  • Wanting a different stain color

If your floor needs more than cleaning, the next step is either a screen and recoat or full refinishing. We tell you which one before you spend money.

Not sure what your floors need?

During a free in-home assessment we test for polish contamination, evaluate the finish condition, and tell you whether deep cleaning, recoating, or full refinishing is the right service for your floors.

Schedule Free Assessment

How We Work

Our Deep Cleaning Process

01

Floor Assessment

We evaluate your floors in person, test for wax and polish contamination, assess finish condition, and identify problem areas. We determine whether deep cleaning, polish removal, or a combination of both is the right approach for your specific situation.

02

Polish and Wax Stripping

For floors with consumer polish or wax buildup, we apply a professional-grade stripping solution and work it into the floor surface using mechanical agitation. This dissolves and lifts the polish film without attacking the underlying finish.

03

Deep Clean

We perform a thorough deep clean across the entire floor surface using commercial hardwood floor cleaning products and agitation equipment. This removes embedded dirt, soap residue, and any remaining surface contamination.

04

Rinse and Neutralize

We rinse and neutralize the floor to ensure no stripping or cleaning residue remains on the surface. This step is critical before any recoating, as residue contamination would compromise finish adhesion.

05

Final Inspection

We inspect the cleaned floor under good lighting and walk you through the result. If recoating is the logical next step, we discuss that service and what it would take to schedule it.

06

Same-Day Completion

Most jobs are finished within two to four hours. No finish is applied, so there is no cure time. Floors are ready for furniture and normal use the same day we leave.

See It in Action

The Deep Clean Process, Step by Step

These clips were shot on a real hickory floor job with years of consumer polish buildup. Each step builds on the last, and the result is a floor that is genuinely clean down to the finish.

STEP 01

Apply Polish Remover & Let It Dwell

A professional-grade stripping solution is applied across the floor and given time to penetrate and dissolve the consumer polish layer before any mechanical agitation begins.

STEP 02

Buffer Agitation Across the Main Field

A rotary buffer works the stripping solution into the surface, mechanically lifting the dissolved polish away from the finish and bringing contaminants up to the surface for extraction.

STEP 03

Hand Scrub Edges & Bevels

The bevels and perimeter edges where the buffer cannot reach are scrubbed by hand. On hickory and other hand-scraped or distressed floors, this step removes the heaviest grime concentration.

STEP 04

Dirt Dragon Final Machine Pass

The Dirt Dragon is a professional machine built specifically for hardwood. In a single pass it sprays cleaning solution, scrubs with a rotating brush, vacuums the residue, and leaves the floor nearly dry. One down-and-back pass covers a full room.

Transparent Pricing

Deep Cleaning and Polish Removal Pricing

Deep Cleaning

$0.75

per square foot, starting price

  • Commercial-grade cleaners

  • Removes dirt, soap residue, and surface buildup

  • Same-day service

  • No cure time, ready same day

  • Written estimate before any work begins

Polish Removal

$1.50

per square foot, starting price

  • Professional-grade stripping solution

  • Removes Rejuvenate, Orange Glo, wax, and similar

  • Restores adhesion for recoating

  • Often combined with deep cleaning

  • Priced at assessment for heavy buildup

Deep cleaning often leads to recoating

Once polish contamination is removed, many floors are excellent candidates for a screen and recoat. We assess both services in a single visit so you have a complete picture before committing to anything.

What We're Dealing With

Consumer Polish Buildup Before Service

These are real floors in the Triangle, shot before our crews arrived. The hazy, dirty appearance is not a failing finish. It is consumer polish that has stacked up over years, trapping grime and blocking any path to recoating. This is exactly what deep cleaning and polish removal is designed to fix.

Hickory hardwood floor with widespread consumer polish and grime buildup before professional deep cleaning and polish removal in NC
Room-view of hickory hardwood floor showing hazy consumer polish buildup that obscures the natural finish clarity before professional removal in NC
Severe consumer polish and grime buildup along baseboard edge of hickory hardwood floor before professional deep cleaning in NC
Grime embedded in beveled grooves of hickory hardwood floor with consumer polish buildup before professional cleaning in NC
Scratches and embedded dirt visible in consumer polish buildup on hickory hardwood floor before deep clean and polish removal service in NC

Serving the Triangle

Hardwood Floor Deep Cleaning in Raleigh, Clayton, and the Triangle

Based in Clayton, 12th And Oak Floor Co. provides professional hardwood floor deep cleaning and polish removal for homeowners throughout Raleigh and the Triangle. Whether you are dealing with years of consumer polish buildup or just need a thorough professional clean before a screen and recoat, we assess and treat every floor individually.

Pricing is consistent across all service areas. Deep cleaning starts at $0.75/sq ft and polish removal starts at $1.50/sq ft regardless of your location in the Triangle. Most jobs are completed in a single visit.

For a full breakdown of hardwood floor maintenance costs, see our cost guide covering everything from deep cleaning and recoating to full refinishing.

Reputation

What Our Customers Say

5.0 from 49 verified Google reviews

12th and Oak create exceptional results with flooring. The flooring they installed in my condo is far superior to the flooring initially in place. The removal and clean up was done expertly and the new flooring installed with extreme care and quality. I whole-heartedly can recommend 12th and Oak for any flooring needs. They deliver on quality, timeliness, customer satisfaction, and integrity.

P. C. Witt

The team demonstrated exceptional professionalism, craftsmanship, and attention to detail. They seamlessly matched the new stairs to my existing hardwood floors. You cannot tell where one ends and the other begins.

Tiffany Arthur

Izral Daniels is a master of his craft. Superior product knowledge, attention to detail, and delivers what he promises. Excellent communicator, highly recommend. We could not be more pleased with our new hardwood floors.

Ruthie Toler

Common Questions

Frequently Asked Questions

Professional hardwood floor deep cleaning uses commercial-grade cleaners to penetrate and remove years of dirt, soap residue, and surface buildup that regular mopping cannot address. The process restores the floor's true finish appearance without sanding or applying new finish. It is the right service when floors look dull despite regular cleaning, feel sticky or hazy, or have residue buildup from household cleaners.

Polish removal is the process of stripping consumer floor polish and wax from hardwood floors using professional-grade stripping solutions. Products like Rejuvenate, Orange Glo, Mop & Glo, and similar polishes deposit a film over the existing finish with every application. Over time this film builds up, dulls the floor, creates a plastic or hazy appearance, and blocks adhesion if recoating is ever needed. Professional polish removal dissolves and removes this buildup without damaging the underlying finish.

Consumer floor polishes and wax products are the primary cause of buildup on hardwood floors. Common offenders include Rejuvenate Floor Restorer, Orange Glo, Mop & Glo, Future Floor Polish, Old English Scratch Cover, Bruce Floor Care products, and many hardwood floor cleaner-and-shine spray products. These products are not compatible with professional water-based finish systems and should not be applied to professionally finished hardwood floors.

Common signs of polish or wax buildup include floors that look dull, hazy, or have a plastic sheen despite mopping; a sticky or slightly tacky feel underfoot; finish that appears uneven, yellowed, or cloudy; visible smearing when wet; and floors that stopped responding to regular cleaning. During a free in-home assessment we test for wax and polish contamination before recommending any service.

No. Deep cleaning and polish removal are surface-level maintenance services that clean and restore the existing finish without sanding or applying new finish coats. Full refinishing sands the floor down to bare wood and applies stain and multiple new finish coats. Deep cleaning is faster, less expensive, and causes no disruption to the existing finish. It is the right call when the floor's problem is a dirty or contaminated surface rather than worn or damaged wood.

Yes, and for floors with polish or wax contamination, polish removal is required before a screen and recoat can be performed. Water-based finishes like Bona Traffic HD cannot bond to a surface contaminated with consumer wax or polish. We perform polish removal as a standalone service or as prep work ahead of a screen and recoat. During the free assessment we determine which services your floor needs and in what order.

Most deep cleaning jobs are completed within two to four hours depending on the size of the area. Polish removal on heavily contaminated floors may take longer. Floors are ready for normal use the same day, with no cure time required since no new finish is applied.

Professional hardwood floor deep cleaning starts at $0.75 per square foot. Polish removal starts at $1.50 per square foot. Floors with heavy contamination or multiple layers of buildup may require additional prep time and are priced at the in-home assessment. We provide written estimates with no hidden fees.

Hardwood floor polish removal starts at $1.50 per square foot. Floors with light contamination may come in at the lower end of that range. Floors with years of buildup from multiple consumer products may require more work and are assessed individually. We confirm scope and price in writing before any work begins.

It depends on the cause of the dullness. If the dullness comes from polish or wax buildup, soap residue, or surface contamination, professional deep cleaning and polish removal will restore the floor's original finish appearance. If the dullness is caused by actual finish wear, scratches that have penetrated the finish, or finish that has broken down, a screen and recoat or full refinish is needed instead. We identify the cause during the free assessment and recommend the correct service.

Deep cleaning and polish removal address surface contamination but cannot fix physical damage. Floors with deep scratches into the wood, gray or black water stains, peeling or delaminating finish, pet urine damage, or worn-through finish in traffic lanes need a screen and recoat or full refinishing. We assess the floor in person and tell you exactly which service applies before any work is scheduled.

12th And Oak Floor Co. provides hardwood floor deep cleaning and polish removal throughout Clayton, Raleigh, and the Triangle. Deep cleaning starts at $0.75/sq ft and polish removal starts at $1.50/sq ft. Bona Certified Craftsman, 5.0 Google rating, 49 verified reviews. Call 984-400-4OAK or schedule your free assessment online.

If you are searching for hardwood floor deep cleaning near you in the Raleigh and Triangle area, 12th And Oak Floor Co. serves all 13 cities across Wake and Johnston counties. Deep cleaning from $0.75/sq ft. Polish removal from $1.50/sq ft. Bona Certified Craftsman, 5.0 Google rating, 49 verified reviews. Call 984-400-4OAK or book your free in-home assessment online.

For hardwood floor polish removal near you in the Triangle, 12th And Oak Floor Co. removes Rejuvenate, Orange Glo, Mop & Glo, and similar consumer polish products from hardwood floors throughout Raleigh, Clayton, Garner, Cary, Apex, Wake Forest, Knightdale, Fuquay-Varina, Holly Springs, Wendell, Selma, Zebulon, and Smithfield. Polish removal from $1.50/sq ft. Free in-home assessment.

12th And Oak Floor Co. is a Bona Certified Craftsman with a 5.0 Google rating across 49 verified reviews, serving the Triangle since 2002. We specialize in professional hardwood floor deep cleaning and consumer polish removal, not general cleaning services. If you are looking for the best hardwood floor cleaning company near you in Raleigh, Clayton, or the surrounding area, call 984-400-4OAK or schedule a free in-home assessment.

Ready to Get Started?

Schedule a Free
In-Home Assessment

Serving Clayton, Garner, Raleigh, Cary, and communities throughout Johnston, Wake, and Durham Counties. We respond within one business day.

Bona Certified CraftsmanFive-Year Workmanship Warranty24 Years in BusinessFully InsuredShowroom in Clayton, NC

After you request an assessment, we review your project details, confirm your location, and schedule an in-home visit. You will receive a written proposal with the scope, products, timeline, and warranty clearly explained.

Want to see our work first? Browse the portfolio →

Where We Work

Serving the Triangle Since 2002

Based in Clayton, NC. We travel throughout Johnston, Wake, and Durham Counties. Call to confirm your specific location.

Johnston County

Home Base
  • Clayton
  • Garner
  • Smithfield
  • Selma
  • Four Oaks
  • Benson
  • Kenly
  • Princeton

Wake County

  • Raleigh
  • Garner
  • Cary
  • Apex
  • Fuquay-Varina
  • Holly Springs
  • Wake Forest
  • Knightdale
  • Wendell
  • Zebulon

Durham County

  • Durham
  • Chapel Hill
  • Hillsborough

Don't see your city? Call us. We consider jobs outside these areas on a case-by-case basis, particularly for larger projects.

984-400-4OAK

Want to discuss your floors and see what they could look like after cleaning and recoating? Visit our Clayton showroom by appointment.

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Get Started

Ready to Restore Your Floors?

Most deep cleaning and polish removal jobs are completed in a single visit. Contact us to schedule a free assessment and get a written estimate.

Deep cleaning from $0.75/sq ft. Polish removal from $1.50/sq ft. Most jobs completed same day. Heavy contamination priced at assessment.

Bona Certified CraftsmanFive-Year Workmanship Warranty24 Years in BusinessFully InsuredShowroom in Clayton, NC

113 State Ave #103, Clayton, NC 27520 · Mon-Fri 9am-4pm · By appointment only

984-400-4OAKFree In-Home Assessment